How to Claim the Acuvue® 100% Comfort Guarantee

We are sorry to hear that you are not 100% satisfied with your purchase. At ACUVUE®, your comfort is our utmost priority – which is why we offer a 100% Comfort Guarantee on our products. To claim your refund through our ACUVUE® Comfort Guarantee promotion, please follow the 3 steps below:


  1. Click the button below to download our claim form.
  2. Print out and complete all fields of the form, all fields are mandatory.
  3. Send your completed form enclosed with your original receipt to (address here). We will then process your request and send your money back to you in the mail.